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Better Together

Our mission is to defy traditional hospitality management, raise expectations and set new standards.

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Hotels

We own and manage Pineapple Town Houses, a growing group located in the South West, known for their exemplary hospitality.

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Campuses

We provide campus accommodation and facilities for the teams working on construction of the EDF Energy Hinkley Point C project.

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Operations

We manage existing accommodation or help create new premises, taking care of the entire process, or specific elements as needed.

Welcome

We apply the principles of hospitality management across multiple sectors. We manage or create premises that meet a commercial need whilst prioritising the quality of experience for all.
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We have reconsidered the way space is managed, adopting a new and innovative approach that puts people at the heart of our solutions. We focus on the experience, one that enhances quality of life, wellbeing and happiness. In our model, efficiency, sustainability and value are a given.

Working across multiple sectors including construction, energy and healthcare, we manage existing accommodation or help to plan new premises and can manage every step from design to operation as required. Whether you are in the planning stages or are about to open - Hi West can assist you at every stage of the process.

Our core competencies include accommodation management, housekeeping, maintenance and food and beverage services and we can also offer a bespoke accommodation portal.

Our expertise is backed by globally renowned ISO accreditation, demonstrating our commitment to the very highest standards of health and safety, environmental management and quality control.

We’re passionate about providing solutions and our services guarantee sustainable commercial success and operating efficiencies across the lifespan of your project. 

We also partner with leading businesses to enhance our offer and work locally, providing employment and creating lasting legacies that have a positive impact on people’s lives.

Our mission is to defy traditional hospitality management, raise expectations and set new standards.

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What we do

ROOM NIGHTS 2

1M+

Room nights sold

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8%

Staff turnover

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100

Locally employed apprentices

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92%

Staff recruited within 20 mile radius

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100%

Campuses fully open throughout pandemic

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1500

Bedrooms available

Our Values

<   Honesty
<   Excellence
<   Agility
<   Innovation
Values

Honesty

We prioritise truthful conversations and promote open communication at all times.

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Excellence

Our operations are driven with excellence as a minimum standard.

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Agility

We adapt quickly to changing requirements and environments.

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Innovation

We seek to deploy the most innovative processes and technologies for today's and tomorrow's world.

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Leadership

Tim Jones

CEO

Tim drives the business’ overall strategic development in line with Hi West’s vision to go above and beyond traditional hospitality management, putting people and positive experiences at the heart of our accommodation solutions. Having worked in operations and facilities management for over 30 years, he is also passionate about driving value and innovation, setting new standards and raising expectations. In his downtime, he is an avid cyclist.

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Services

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Campuses

Purpose built campus accommodation and extensive leisure facilities to support the workforce of major infrastructure projects.

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Town Houses

Town centre, room only accommodation in desirable locations offering quality stays and exceptional hospitality.

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Operations

Facilities management and operational support that delivers maximum efficiency and sustainable solutions for your business.

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